Research Use Only

Terms of Service

Please read these terms carefully before using our platform.

Last updated: February 2026

Research Use Agreement

ALL PRODUCTS SOLD BY SYNERGY LABS ARE INTENDED SOLELY FOR IN VITRO LABORATORY RESEARCH BY QUALIFIED PROFESSIONALS.

By purchasing from Synergy Labs, you agree that:

All products are for research purposes only and are NOT for human or animal consumption.
Products will be handled by qualified research professionals in controlled laboratory environments.
You will not use these products for any diagnostic, therapeutic, or other clinical purposes.
You are at least 21 years of age and legally able to purchase research chemicals in your jurisdiction.
You will comply with all applicable federal, state, and local laws regarding research chemicals.
You understand these products have NOT been evaluated or approved by the FDA for human or veterinary use.

Acceptance of Terms

By accessing or using the Synergy Labs website, creating an account, or placing an order, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our platform or purchase our products.

Synergy Labs is operated by Synergy, LLC. References to "we," "us," or "our" refer to Synergy, LLC and the Synergy Labs platform.

Eligibility

To use our platform and purchase products, you must:

Be at least 21 years of age
Be a qualified research professional or represent a research institution
Have the legal authority to enter into binding agreements
Be located in a jurisdiction where the purchase of research compounds is permitted
Agree to use products solely for in vitro research purposes

Product Information

All products sold by Synergy Labs are research-grade compounds intended exclusively for in vitro laboratory research. Product information, including purity specifications and Certificates of Analysis (COAs), is provided for research documentation purposes only.

We make no claims regarding the suitability of our products for any particular research application. Researchers are responsible for determining the appropriateness of compounds for their specific research protocols.

These products are NOT intended to diagnose, treat, cure, or prevent any disease. They have NOT been evaluated by the FDA.

Prohibited Uses

You agree NOT to use products purchased from Synergy Labs for:

Human consumption or administration
Animal consumption or veterinary use
Clinical trials or human subject research
Diagnostic or therapeutic purposes
Resale to parties who intend non-research use
Any use prohibited by applicable law

Violation of these prohibited uses may result in immediate account termination and may be reported to appropriate authorities.

Orders and Payment

All orders are subject to acceptance by Synergy Labs. We reserve the right to refuse or cancel any order for any reason, including suspected misuse or violation of these terms.

Prices are listed in US dollars and are subject to change without notice. Payment is required at the time of purchase. We accept major credit cards processed through PCI-compliant payment processors.

By placing an order, you confirm your agreement to the Research Use Agreement above and certify that all information provided is accurate.

Shipping and Delivery

We ship to addresses within the United States via standard carriers. Orders are processed and shipped the next business day. Orders placed on weekends and holidays are processed the following business day. Delivery times vary by location and carrier.

All packages ship discreetly in protective packaging suitable for research materials. Lyophilized peptides are sealed in tamper-evident vials with desiccant for stable transit.

Returns and Refunds

We accept return requests for eligible orders within 30 days of confirmed delivery. To initiate a return, log in to your account and visit your order detail page, or contact our support team.

Due to the nature of research compounds and our strict quality control and chain-of-custody requirements:

Sealed, unopened products may be eligible for a return and refund if reported within the 30-day window and upon warehouse inspection.
Opened or used products are not eligible for return unless the product was defective or incorrect as shipped.
Damaged-in-transit orders are eligible for a full refund regardless of seal status — contact us and provide photographic evidence as soon as possible after delivery.

All returns are subject to physical inspection at our warehouse. Refund determinations are made based on inspection results, the nature of the issue, and applicable fault category. Refunds are issued to the original payment method.

Return requests submitted after the 30-day delivery window will not be accepted. We recommend inspecting your order promptly upon receipt. View our full return policy.

SMS Terms & Conditions

By checking, you agree to receive recurring automated marketing texts from Synergy Labs at the number provided. Consent isn't a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help.

SMS Consent Communication

The information or phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Synergy Labs, you may receive messages related to the following: marketing and promotional.

Example: "Synergy Labs: new research compounds are in stock this week. Reply STOP to opt out at any time."

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 4 SMS messages per week related to your orders, support requests, or account status.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt in to receive SMS messages from Synergy Labs in the following way: by checking the optional SMS consent box on a form on our website that collects your phone number; or by checking the optional SMS consent box at checkout.

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at support@synergylabsus.com to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at support@synergylabsus.com or https://synergylabsus.com/contact.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms, or simply not text us.

Standard Messaging Disclosures

Message and data rates may apply.

You can opt out at any time by texting "STOP".

For assistance, text "HELP" or visit our Privacy Policy (https://synergylabsus.com/privacy) and Terms and Conditions (https://synergylabsus.com/terms) pages.

Message frequency may vary.

Mobile carriers are not liable for delayed or undelivered messages. Questions about this program: support@synergylabsus.com. See our Privacy Policy for how we handle your information.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNERGY LABS AND SYNERGY, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR PRODUCTS OR PLATFORM.

Our total liability for any claim shall not exceed the amount paid for the specific products giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Synergy Labs, Synergy, LLC, and their officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our products, violation of these terms, or violation of any applicable law.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the state or federal courts located in Delaware.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the modified terms.

Contact

For questions about these Terms of Service, contact us at support@synergylabsus.com.

FDA Disclaimer: These products are not intended to diagnose, treat, cure, or prevent any disease. For research use only. These products have not been evaluated or approved by the FDA for human or veterinary use. All products sold by Synergy Labs are intended solely for in vitro laboratory research by qualified professionals and must be handled in accordance with applicable regulations and institutional guidelines.